FAQs

How many packs do I need for a full head?

The number of packs of hair you need depends on the style. We provide guidance in the description of each product variant to help you choose how many packs you'd like to purchase.

Why does my hair not come out like the photo?

The outcome of your style depends a lot on installation, maintenance and styling. We recommend that you find a good stylist to help achieve your style exactly how you want it. We are always recommending talented stylists on our Instagram page @_nuttyprincess_

Why does the color of my braids look different from the picture?

As all our hair pieces are hand dyed, there's bound to be some slight differences I the shade of your hair piece. There are however other contributing factors like lighting and filters that may be applied on the photo you see on our Instagram timeline. If in doubt, we are always happy to share a realistic photo with you on request

Why has the pricing of the hair piece changed?

Once in a while, you will see some pricing changes on some of our pieces. The reason for this varies to changing (increasing or decreasing) production and logistics costs that must be covered within the pricing structure. We always strive to bring you your favorite pieces at the most affordable prices. The latest pricing is always captured on our latest Instagram posts or on our website

How can I receive my hair pieces?

We offer various delivery methods for all our pieces. Read more about our delivery options for both online and offline orders here

I am not comfortable ordering from the website. Is it safe?

We have put into place every measure within our power to ensure that your personal information and your payment method is safe when shopping on our website. We do not share your personal information with anyone other than our contracted Fulfillment partners to ensure your delivery reaches you safely.